Finding where to build
When does one opportunity cover several problems?
Why it works this way
An opportunity covers several problems only when it can name the one job and the one customer they share.
It is easy to make several problems look like one by describing them at a higher level: "help the team run better" covers anything. So coverage has to be earned. The card names the shared job and the shared customer, or it does not claim to cover them.
What we gave up: a tidy single answer. When your problems are really different, we say so instead of giving you one blurry opportunity.
What it is
If you ticked more than one problem and pressed Select, some opportunities may solve more than one of them. An opportunity that does says so on its card. A Solves row names each problem it covers, and a One job: line gives the job and the customer they have in common. If an opportunity cannot name both, it covers one problem only.
How to use it
- Tick up to three problems and press Select. See Can I pick more than one problem?.
- On the Opportunities page, read the Solves chips on each card. They use the problem names from the Problems page.
- Read the One job: line. It should read like one job for one person. If it reads like two, trust that feeling. It is probably two products.
- If a problem you ticked is not covered, the page names it: "Nothing here covers this problem". It explains that this usually means a different job for a different customer, that it would be its own product, and that you can test it on its own.
- Press the opportunity you want. The quotes behind every problem it covers go on to the Blueprint and the tests, so your tests are written for all of them.
What it will never do
- Say an opportunity covers a problem without naming the job and the customer it shares.
- Drop a problem you ticked silently. If no opportunity covers it, the page names it.
- Write your tests for one problem when the opportunity covers several, on a board made with this feature.
If something looks off
- You ticked three and see single-problem cards only. Your problems did not share a job and a customer, so each opportunity covers one. That is a finding, not a failure.
- A "Solves" chip is cut short. Point at it to read the whole name.
- One covered problem has no quote. Its card said "No one quoted yet", and the Blueprint carries it the same way.
- An older board. On boards made before coverage existed, only the first problem's evidence travels to the agent and the tests.
- You want a different customer's problem too. Test it on its own, as its own board or as its own test.