Finding where to build
Can I pick more than one problem?
Why it works this way
Weigh up to three problems at once, then commit to one thing: a product built to solve everything solves nothing.
Looking at several problems at once is how you find the one that matters. So the search is wide and the commitment is single: whatever you tick, the opportunity you choose is one thing for one customer.
What we gave up: unlimited ticks. A fourth tick is not offered, and the page asks you to untick one first.
What it is
Yes, up to three. You tick the problems you want to carry forward, and the next page looks for one thing that solves all of them. You can weigh several problems at once. What you commit to is one opportunity. The small question mark beside the tick says: "Tick up to three to carry forward together. The next screen looks for one thing that solves all of them. Untick one to swap."
How to use it
- To work on a single problem, press the card itself. That picks that one.
- To carry several forward, tick the box on up to three cards. A bar appears once you have ticked two. It counts what you ticked and offers clear.
- Press Select to carry the ticked problems forward together. Discover Agents researches each one and looks for opportunities that cover them.
- Or press Ask people on the bar to write a round of questions for the people who have these problems, asking which one is real. See How do I compare options and make the call?.
- Once you have ticked three, the other cards cannot be ticked until you untick one.
What it will never do
- Carry a problem forward on its own. A tick compares, and a press or Select takes forward.
- Pretend that problems are one product when they are different jobs for different people. See When does one opportunity cover several problems?.
If something looks off
- One tick shows no bar. One tick is not a comparison. Press the card to take that problem forward.
- A fourth card will not tick. Three is the most. Untick one to swap.
- A test is open on these problems. A banner covers the list, and Open the test, Settle the test and Stop the test release it. The cards you are comparing say "Being tested".
- Select is slow. Each ticked problem is researched, so it takes longer than picking one. The bar names its stages.
- A problem you ticked is missing from the opportunities. No opportunity covered it, and the page names it. See the guide on covering several problems.